1. Purpose and Scope of Application

These Terms and Conditions (hereinafter referred to as the "Terms") regulate the access and use of the website, the mobile application and any other digital platforms owned by chekinonline360 (hereinafter, "the Company") through which services are provided for the management, automation and digitalization of the online check-in process, transmission of data to competent authorities and other associated functionalities (hereinafter, the "Service").

By accessing, browsing or using any of the platforms of chekinonline360 implies full and unreserved acceptance of these Terms.

If you do not agree to the Terms, you should refrain from accessing or using the Service.

2. Condition of the Parties

For data protection purposes:

  • The user who is the owner of the accommodation acts as Responsible for the treatment.
  • chekinonline360 acts as Data Processorin the terms provided in the RGPD and the LOPDGDD.

Acceptance of these Terms incorporates the Processing Assignment Contractunless a specific one is formalized between the parties.

3. General Rules of Use

The user agrees to use the Service in accordance with the law, good faith, public order and these Terms. In particular, it is prohibited:

a) Use the Service for unlawful or unauthorized purposes.
b) Transmit viruses, malware or any code of a destructive nature.
c) Simulating or manipulating reservations or housing units to avoid the actual contracting of the required number of units.
d) Accessing or attempting to access restricted areas without authorization.
e) Use the Service to obtain information from third parties without consent.

Failure to comply with these obligations shall entitle the Company to suspend or terminate the user's account with immediate effect, without prejudice to further legal action.

4. License of Use and Intellectual Property

chekinonline360 grants the user a limited, non-exclusive, non-sublicensable, non-sublicensable, revocable license to use the Service solely for the purpose indicated.

All intellectual and industrial property rights over the platform, its source code, designs, contents, documentation and manuals belong to the Company or its licensors.
Any form of reproduction, distribution, transformation or public communication is prohibited without express written authorization.

5. Service Information and Content Accuracy

The Company uses reasonable efforts to keep the information on the website up to date and accurate. However, does not guarantee the accuracy, completeness or currency of such information, which is provided for informational purposes only.

The contents may include typographical errors or historical information. The Company may modify them at any time without obligation to update them.

6. Plans, Pricing and Service Modifications

Prices of subscription plans and services may be changed at any time without prior notice.

The Company reserves the right to modify, update or discontinue any component of the Service.
Continued use after a change implies acceptance.

7. Subscriptions, Renewals and Cancellations

The Service is provided on a monthly or annual subscription model. By entering a valid payment method, the user authorizes the Company to make the corresponding recurring charges.

No right of withdrawal

Pursuant to art. 103.m) RDL 1/2007 and art. 16 LSSI-CE, the right of withdrawal does not apply once the Service has been provided.

Cancellation

The cancellation must be made before the renewal date.
Amounts already charged are non-refundable, except:

  • fraudulent use of the means of payment,
  • technical failures attributable to the Company that prevent cancellations, duly accredited.

8. Obligations of the User in Data Protection Matters

The user -as Data Controller- shall:

a) Provide its guests with a privacy policy in accordance with the RGPD.
b) Inform them that chekinonline360 acts as Data Processor.
c) Ensure that the collection of personal data complies with the regulations in force.
d) Ensure that the information transmitted to the competent authorities is correct and complete.
e) Proper configuration of the panel services, especially police integrations.

If you do not have your own privacy policy, you may use the template provided by chekinonline360.

9. Use of Cookies

The website uses its own and third-party cookies for technical, statistical and advertising purposes, always with the user's consent.
Details can be found in the corresponding Cookie Policy.

10. Third Party Tools

The Service may integrate third party tools or links.
The Company does not guarantee its availability and is not responsible for:

  • damages resulting from access to third party platforms,
  • the legality or accuracy of its contents,
  • malfunctions or unavailability.

The user must evaluate and use such resources at his/her own risk.

11. Advertising in the Check-in Process

The user accepts that the platform may display third-party advertising during the check-in process, managed by the Company, without using the guest's personal data for profiling purposes.

12. Limitation of Liability of chekinonline360

To the fullest extent permitted by law, the Company shall only be liable for the direct damages resulting from proven non-compliance with its contractual obligations.

In no event shall it be liable for:

  • indirect or consequential damages or loss of profits;
  • loss of data not attributable to gross negligence of the Company;
  • service interruptions beyond its control;
  • misuse of the Service by the User;
  • failure to comply with legal obligations of the user, especially in terms of identification and registration of guests;
  • penalties imposed by authorities due to user-supplied data errors or incorrect platform configurations.

13. Operational Liability Clauses (reinforced)

These clauses are incorporated in their entirety as an essential part of the Terms.

13.1 Data Accuracy

The end user is solely responsible for ensuring that the data entered in the platform are truthful, complete and in accordance with the law..
The Company is not liable for penalties resulting from erroneous or omitted data.

13.2 Use of Electronic Signature

The user must select the type of signature allowed by his local regulations.
If a signature is rejected by the competent authority, the responsibility will be exclusively that of the user.

13.3 Transmission of Data to Authorities

The platform has automatic tools for sending travelers' reports and police data, but:

  • the user must verify its operation,
  • confirm that the data is transmitted on time,
  • review official acknowledgements of receipt.

The Company is not responsible for penalties for late, incomplete or failed shipments resulting from incorrect user settings.

13.4 Service Connection and Configuration

The correct activation and maintenance of police or administrative integrations is the responsibility of the user.
Failures resulting from deactivations, incorrect passwords or non-enabled configurations will not be attributable to the Company.

13.5 Nature of Service

chekinonline360 is a automation softwarenot a legal advisor.
The Company does not guarantee full compliance with the user's legal obligations.

It is recommended that you obtain your own legal advice.

13.6 Changes in Service

The Company may make technical modifications without prior notice.
The user should review the changes to ensure continued legal compliance.

13.7 Final Validation of Information

The user is responsible for reviewing and validating all information processed or stored on the platform.

14. Indemnity

The user shall hold the Company harmless against claims, penalties, damages or costs (including legal fees) arising from:

  • breaches of these Terms,
  • infringement of third party rights,
  • non-compliance with the user's own legal obligations.

15. Divisibility

If any clause is deemed invalid or unenforceable, it shall be severed from the remaining clauses, which shall remain in force.

16. Legislation and Jurisdiction

These Terms shall be governed by Spanish law.
Any dispute shall be submitted to the Courts and Tribunals of the city where the Company has its registered office, except in the case of mandatory regulations to the contrary.

Notifications: [email protected]

17. Language

The legally binding language of these Terms is Spanish.
In case of discrepancy, the Spanish version shall prevail.

18. Modification of Terms

The Company may update these Terms at any time.
Substantial changes will be notified by e-mail or by notice on the platform.
Your continued use of the Service constitutes acceptance of the Service.

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